Privacy Policy

Effective Date: August 1, 2026

This Privacy Policy describes how RITMO (“we,” “us,” or “our”) handles information in connection with your use of our website and software platform, where available (collectively, the “Services”).

1. Information We Collect

1.1 Information You Provide
We collect information you choose to provide, including information submitted through our Founding Rep Program form, such as your name, email address, company, role, territory and feedback. If you use our software platform, this may also include account registration information and business or operational information you enter, such as schedules, territory information and inventory records. Please do not submit patient information or confidential customer information.

1.2 Technical and Usage Information
Depending on the features you use and the technologies enabled, we or our service providers may receive technical information such as browser type, operating system, access times, pages viewed, IP address and referring URL. The information available depends on the website, form service or platform you interact with.

2. How We Use Your Information

We use information to operate and improve the Services; review Founding Rep Program applications; respond to questions and feedback; communicate about participation and early access; send relevant administrative or security notices; and protect the Services and comply with legal obligations. If paid services are offered, information may also be used to process transactions and provide related communications.

3. How We Share Your Information

We do not sell your personal information. We may share information with vendors and service providers that need it to perform work on our behalf, including providers used to host the Services or process application forms; where required by applicable law; to protect the rights, property or safety of RITMO or others; in connection with a merger, financing, acquisition or sale of assets; or with your consent or at your direction.

4. Data Storage and Security

Information may be processed and stored by third-party service providers used to operate the Services. Storage providers and locations depend on the service involved. We seek to use reasonable technical and organizational safeguards appropriate to the information handled. However, no method of transmission over the Internet or electronic storage is completely secure.

5. Data Retention

We retain information as needed for the purposes described in this policy, including reviewing applications, communicating with interested representatives and providing the Services. We may also retain information as necessary to comply with legal obligations, resolve disputes and enforce our agreements.

6. Your Rights and Choices

Depending on applicable law, you may have rights to request access to, correction of or deletion of personal information, or to object to or restrict certain processing. Account-management options, where available, may allow you to update your information. Marketing communications, if sent, will include a way to opt out.

7. Cookies and Tracking Technologies

The Services or third-party services linked from them may use cookies or similar technologies, depending on the features and settings enabled. Browser settings generally allow you to remove or reject cookies, although doing so may affect some functionality. This policy does not mean that every type of tracking technology is currently enabled.

8. Third-Party Links

The Services may contain links to other websites or services, including the external form used for Founding Rep Program applications. Those services have their own privacy policies and practices. We encourage you to review them before submitting information.

9. Children’s Privacy

The Services are intended for business users and are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected such information, we will take steps to delete it as required by applicable law.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Where required by applicable law, we will provide additional notice of material changes.

11. Contact Us

For questions about this Privacy Policy or to make a request about your personal information, email us at:

jackson@useritmo.ai

RITMO

The Commercial Operating System for Medical Device Sales.

RITMO is built for commercial productivity. Do not submit patient information. Product interfaces shown are illustrative, not live customer data.